Other People’s Problems

“Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.”
Colin Powell

This quote changed the way I felt about my day today. After a whole two weeks back into our school year, I was starting to feel overloaded with, well, problems. I know that it is my responsibility to help everyone – staff, students, families, community members – to the best of my ability. That’s a core element of my servant leadership philosophy. But I was still feeling overloaded. And then I randomly came across this quote. The shift in perspective – that people walking into my office, or stopping me in the hall, or approaching me on the playground – do so because they trust me and know that I care, is something I wouldn’t give up. Ever.


2 thoughts on “Other People’s Problems

  1. Carol,

    I love this!

    Someone said to me today, “I don’t know why anyone would want to be an administrator – people are always coming with all their problems. They line up outside your door with problems – teachers, students, parents. It’s never-ending.” Hmmmmm… I thought about this and responded that yes, this is true that people do come with their problems (and you don’t have many people lining up telling you all the great things happening – although this too happens), but I love my job and I love the impact I can help make with so many people.

    I love your post though and that quote. I read it over and over right now. Yes, it is so true, if they didn’t trust, they wouldn’t come. How important is that?

    Great quote! Great, inspiring post!


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